3 Mobile Shop helps you choose the best mobile phones at affordable rates and provides information on services offered by 3. It also helps you subscribe to 3, online. On the whole it is an online shop that helps you shop for mobile phones, mobile phone accessories and network services offered by 3.
Is the site safe for online shopping?
Yes, it is. We value our customers’ need for privacy and hence strictly abide by our privacy policy. We assure you that the website would not divulge your personal information like credit card details, phone number etc to any third party.
When will my phone arrive?
We try to deliver your phone to the mailing address given by you within 2 working days of your order being placed. This however is subject to network acceptance, security clearance, stock availability and the courier. You’ll be informed of delays if any as soon as possible, however we cannot be held liable for any delays resulting from the above mentioned reasons. We will send you an order confirmation e-mail once the product has been dispatched.
Can I change my mailing address?
As a safety precaution we deliver products only to the address where the customer’s bank details have been registered. In order to ensure safe transit of goods to you, we cannot take the risk of delivering your goods to an alternative destination.
How can I alter or edit a recently placed order?
Please contact our web team if in case you wish to make any changes in a recently placed order. This includes cancellation of the order before the dispatch of the product. In the case of updating your order details please write to us at the e-mail address included in the order confirmation e-mail sent to you.